Knowledge · Guides for businesses
Guides
Everything you need to know about AI training data, data licensing and the legal side of it – written for European businesses.
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Can you sell customer data? GDPR, anonymization and lawful basis
Short answer – it depends, and usually not in the form the data is in today. Here we walk through what GDPR requires before customer data can be considered as AI training data, and where the limits usually lie.
7 min read
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Closing your company? Don't forget the most overlooked asset – your data
When a company is wound down, stock, equipment and contracts get listed – but rarely email archives, chats and ticket history. Today that data can have value as AI training data, provided it is handled correctly and in time.
Read the guideHow much is your company data worth? How AI companies price operational data
Email, chats, support tickets and CRM history have gained a market value as AI companies train agents. Here is what determines what your company data is worth – and how to prepare for a realistic assessment.
Read the guideWhat is AI training data? A guide for businesses
Training data is the material an AI model learns from – text, images, audio or code. Here we explain the basics without technical jargon, and why the question has become relevant for ordinary businesses too.
Read the guideWhy AI agents are trained on Slack, email and support tickets
The next generation of AI won't just answer questions – it will do work. To learn that, AI agents need to see how people actually work, and that shows best in chats, email and ticketing systems.
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Find out what your data could be worth
Describe the data you have – it takes about two minutes. You don't send any files and nothing is shared without your approval. We get back to you within 48 hours on business days.
- You own the data
- Nothing shared before an NDA
- Non-exclusive licenses